Tenant Handbook

Accounting

Parking payments should be made payable to Lanier Parking and mailed to 2900 North Loop West, Houston, TX., Suite 160.

All other payments should be made payable to Hertz Group and mailed to P.O. Box 301693, Dallas, TX 75303-1693. If you would like to make your payments electronically, please contact the Management Office for instructions.

• Introduction
  • Welcome
• Amenities
  • Fitness Center
  • Conference Room
  • Deli
  • Car Wash Services
  • Banking/ATM
  • Parking
• Building Operations
  • Accounting
  • Building Management
  • Holidays
  • Leasing
  • Security
• Building Security
  • After Hours Access
  • Building Access
  • General Office Security
  • Key & Lock Policy
  • Lost and Found
  • Solicitation
  • Deliveries and Loading Dock
  • Property Removal
  • Security Access Cards
  • Security Clearance
• Emergency Procedures
  • Overview
  • Bomb Threat
  • Civil Disturbance
  • Elevator Malfunction
  • Emergency Contacts
  • Emergency Do's & Dont's
  • Evacuation
  • Fire & Life Safety
  • Flooding
  • Homeland Security
  • Medical Emergency
  • Power Failure
  • Severe Weather
  • Toxic Hazards
  • After Hours, Weekend & Holiday Emergency Procedures
  • Hurricane
  • Suspicious Activity
  • Tornado
  • Workplace Violence
• Building Services
  • Building Signage and Directory
  • Cleaning
  • Elevators
  • Forms
  • HVAC
  • Lighting
  • Loading Dock & Service Elevators
  • Mail Service
  • Maintenance Requests
  • Pest Control Service
• Policies & Procedures
  • Construction Rules and Regulations
  • General Rules and Regulations
  • Holiday Decorations
  • Moving Policy
  • Smoking
  • Insurance Protection
  • Pet Policy
  • Tenant Functions
  • Corporate Sustainability